This policy explains what data Whygone (a product of Alder Canopy LLC) collects and how it's used.
Cancellation reason categories and optional free-text comments submitted through the Whygone widget by your end users, along with timestamps.
Solely to display your dashboard and help you understand why customers cancel. We do not sell this data to anyone.
Supabase (database hosting) and Vercel (application hosting) — solely to operate the Service. Stripe processes payments for your subscription to Whygone and does not receive your customers' feedback data.
We retain data for as long as your account is active, and for a reasonable period after cancellation for backup purposes, unless you request deletion sooner.
You may request access to, correction of, or deletion of your data at any time by contacting [contact@whygoneapp.com].
[state plainly whether you use any analytics/tracking tool — if none yet, say so here, and update this the moment you add one]
[contact@whygoneapp.com]